Original Poster never mentioned how it was shipped to AIM.
Shipping a Mychron from Illinois to Kentucky is basically the same as Virginia to Kentucky.
From my UPS "Business" account, with our tier reduction.
Standard Ground $21.66 Published Rate $23.40
Standard Ground Insured $25.86 Published Rate $27.60
If AIM "kept" an extra $1.74...….good for them. With the cost of overhead, not to mention tape, boxes, packing material, and upkeep/depreciation of a good shipping computer system, I wouldn't blame them. You would be surprised how many business's have a flat fee added to every order for handling on a shipment.
Now ship that exact box, half the distance, to a remote residence in Missouri, about $3 more.
I can ship that same gauge anywhere in the continental USA via USPS Regional Rate A with no insurance for anywhere from $8 to $10 and it will be there in three days or less.
Lots of variables...…..we probably have a way better negotiated rate than AIM, and our volume probably ten times higher (or more)
AIM is one of the very few OEM karting companies with Repair Service and Technical support.
Be glad you didn't have to ship it to Italy for repairs