Couldnt agree more with what Fatboy1dh said. Local support doesn't mean squat to me because there is non, zip, zero here. To me it comes down to email, phone and texting communication with a dealer etc. I personally deal with Chris at MRP for all my Birel stuff. Now we spent last weekend at Shawano for the Briggs National race and I will say that Kyle with Ionic Edge probably had the best support for his guys short of actually being at the track helping them. Many phone calls and texts all weekend for all of his guys around in in the pits. I was very impressed. Enough to look over the karts there and come home and watch all his videos. Which are very informative by the way.